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Starling co-founder Lisa smiling, with the words Ask an Expert, for a free virtual skin consultation
Customer review: I absolutely love Starling Skincare! Clean, small batch, personalized. Lisa has helped my daughter and me find just the right products and regimens. Jennifer R.
Before and after: a compromised barrier with inflamed acne, then a healthy glow after 12 months of barrier support
Morgane before and after: acne, redness and irritation before; smoother skin with fewer breakouts after
Olivia before and after 3 weeks: painful acne and redness before; fewer breakouts and calmer, moisturized skin after
Starling customer Jennifer R. smiling behind her Starling skin care products

Free Virtual Skin Care Consultation

Free

Our free virtual skincare consultation is designed to take the guesswork and anxiety out of caring for delicate skin. Whether you are navigating chronic redness, perioral dermatitis, eczema, hormonal breakouts, or reacting to mainstream products, we have you covered.

Book a one-on-one session with an expert skin coach for a truly personalized skincare consultation. Together, we will review your current routine, lifestyle triggers, and comfort level to uncover what your skin barrier actually needs. This online skin care consultation is completely pressure-free and informative—focused on giving you steady, dependable guidance, not a sales pitch.

What Your Session Includes

  • One-on-One Assessment: An in-depth sensitive skin consultation focused on breaking your cycle of reactivity.

  • Custom Routine Blueprint: A personalized skin map with targeted, non-triggering recommendations for your specific barrier needs.

  • Zero-Pressure Support: Honest, gentle guidance with no obligation to purchase.

  • Special Client Perk: Receive 25% off your next order following your session.

Best of all, our virtual skincare consultation is always free. If you ever need follow-up guidance or seasonal adjustments, our team is always here for ongoing check-ins to make sure your skin stays balanced, calm, and happy.

See what everyone is saying about their progress after meeting with our experts:

Olivia before and after her Starling skin consultation
Morgane before and after her Starling skin consultation
Sophia after her Starling skin consultation

 


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Free Virtual Skin Care Consultation
Free

How to Prepare for Your Consultation

A little preparation helps us make the most of your time together. Before your session, jot down the products you use now, morning and night, and anything that has bothered your skin in the past. If you can, take a few photos of your skin in natural light, on a good day and on a not-so-good day. Think about what you'd most like to change, whether that's redness, dryness, breakouts or simply a shorter routine. Have your questions ready, too; nothing is too small to ask. The American Academy of Dermatology has good tips on taking pictures of your skin.

Our virtual skin care consultation doesn't replace a visit to your dermatologist. If you have a medical skin condition, please keep seeing your doctor; we're here to help you choose gentle, everyday skincare that fits around their advice.

After Your Consultation

After your session, you'll have a simple routine made for your skin, with the products we suggest for morning and night and the order to use them in. Take it slowly: add one new product every week or so, so you can see how your skin responds. If questions come up later, just reach out. We're always happy to help.

Formulated for Sensitive Skin

Natural ingredients icon

natural ingredients

harnessing the power of nature effective skincare

Free from irritants icon

free from irritants

no synthetic fragrances, preservatives, or harsh chemicals

Hypoallergenic icon

hypoallergenic

safe for even the most sensitive and allergic skin

Cruelty free icon

cruelty free

ethically made, never tested on animals

Frequently Asked Questions

What happens in a virtual skin care consultation?

You meet one-on-one with one of our skin coaches online. We go through your current routine, what tends to set your skin off and how it feels day to day, then put together a simple plan that suits you.

Is it really free?

Yes, always. There is no obligation to buy anything, and you get 25% off your next order after your session.

Which skincare brands offer free virtual consultations?

Starling does. Our consultations are made for sensitive, reactive and allergy-prone skin, and they come with honest advice, not a sales pitch.

Can I come back for a follow-up?

Of course. If your skin changes with the seasons or you need a tweak, our team is here for ongoing check-ins.