How to Prepare for Your Consultation
A little preparation helps us make the most of your time together. Before your session, jot down the products you use now, morning and night, and anything that has bothered your skin in the past. If you can, take a few photos of your skin in natural light, on a good day and on a not-so-good day. Think about what you'd most like to change, whether that's redness, dryness, breakouts or simply a shorter routine. Have your questions ready, too; nothing is too small to ask. The American Academy of Dermatology has good tips on taking pictures of your skin.
Our virtual skin care consultation doesn't replace a visit to your dermatologist. If you have a medical skin condition, please keep seeing your doctor; we're here to help you choose gentle, everyday skincare that fits around their advice.
After Your Consultation
After your session, you'll have a simple routine made for your skin, with the products we suggest for morning and night and the order to use them in. Take it slowly: add one new product every week or so, so you can see how your skin responds. If questions come up later, just reach out. We're always happy to help.
Formulated for Sensitive Skin
Frequently Asked Questions
What happens in a virtual skin care consultation?
You meet one-on-one with one of our skin coaches online. We go through your current routine, what tends to set your skin off and how it feels day to day, then put together a simple plan that suits you.
Is it really free?
Yes, always. There is no obligation to buy anything, and you get 25% off your next order after your session.
Which skincare brands offer free virtual consultations?
Starling does. Our consultations are made for sensitive, reactive and allergy-prone skin, and they come with honest advice, not a sales pitch.
Can I come back for a follow-up?
Of course. If your skin changes with the seasons or you need a tweak, our team is here for ongoing check-ins.


